PRIVACY POLICY

 

We thank you for taking a few minutes to consult this section of our website. Your privacy is very important and to protect it in the best way, we provide these notes in which you will find information on the type of information collected online and the various possibilities you have to intervene in the collection and use of this information on the site. This is a notice that is also made pursuant to Article 13 of Legislative Decree No. 196/2003 of the Code regarding the protection of personal data and the new GDPR 2018 to those who interact with the Web services of the site, accessible by internet from the address: www.bookingbiancaneve.it corresponding to the redirect page of the official website of the HOTEL ROEN for reservations. The information is provided by the HOTEL ROEN and includes all websites that may be consulted by the user through links inserted therein. The information is also based on the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by Article 29 of European Directive No. 95/46 / EC, adopted on May 17, 2001 to identify some minimum requirements for data collection personal online, and, in particular, the methods, timing and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

 

THE HOLDER OF THE TREATMENT

 

Following consultation of this site, data relating to identified or identifiable persons may be processed. The owner of the data processing is the HOTEL ROEN based in Via Villini dell'Alpe 16, 38010 Ruffre, TN

 

PLACE OF TREATMENT

 

The processing operations connected to the web services of this site take place at the aforementioned headquarters of the HOTEL ROEN and are only handled by technical personnel in charge of processing, or by persons in charge of occasional maintenance or management of the software held by HOTEL ROEN for collection and synchronization of the same. No data deriving from the web service is communicated or disclosed to third parties. The personal data provided by users who request dispatch of informative material (such as newsletters, etc.) are used only to perform the service or provision requested.

 

TYPES OF DATA PROCESSED

 

Navigation data and computer systems and the software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical IT crimes to the detriment of the site only at the request of the supervisory bodies in charge.

The HOTEL ROEN will then receive your data voluntarily to properly carry out the bookings, your data will be saved on a software that will automatically send emails to the user to inform him about the status of the reservation, possibly for information on the Check -In or on the Check-out or will send the invoicing automatically to the email you provided during the voluntary insertion of your data.

The card data will be saved for the sole purpose of collecting the amount due on the reservation and never the data supplied by you in the booking cart will be turned, supplied or sold to third parties.

 

DATA SUPPLIED VOLUNTARILY

 

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message

COOKIES

 

No personal data of users is acquired by the site in this regard. We do not use cookies to transmit information of a personal nature, nor are used c.d. persistent cookies of any kind, or systems for tracking users. The use of c.d. session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe browsing and efficient site. I c.d. session cookies used on this site avoid the use of other technologies that could compromise the privacy of users' browsing and do not allow the acquisition of personal identification data.

OPTIONAL DATA SUPPLY

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.

PART RESERVED FOR THE MINORS

No person under the age of 18, without the consent of the parents or guardians, may send information to this website, nor may they make purchases or complete legal acts on this site without the above consent, unless this is not allowed by the rules in force.

METHOD OF TREATMENT

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

RIGHTS OF THE INTERESTED

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or the correction (article 7 of Legislative Decree No. 196/2003). According to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. Anyone who has doubts concerning the compliance with the privacy policy adopted by HOTEL ROEN, its application, the accuracy of your personal data or the use of the information collected can contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

Further regulations deriving from the new GDPR 2018

• In any case, after voluntarily submitting their data to make a reservation, the user may request cancellation after the reservation has been made and paid by the client.

• In any case, the user, after having voluntarily sent an email requesting information, may request that his personal data be deleted from the email server, as well as the email itself.

Thank you

HOTEL ROEN